Please be assured that your items will ship out within 3 days of purchase when the product is originating from within the US.
If it is being drop shipped from out of the country, there is a 3-WEEK wait. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS), DHL, or FedEx. Sorry but we cannot ship to P.O. Boxes.
Credit card authorization and verification must be received prior to processing the order.
We offer 15 days to return an item on almost every product we offer.
The returned item (bike, trike, etc) needs to be packaged the exact same way in the original box it was recieved. Please call customer service at 814-406-9102 to discuss the return. At this time you will discuss obtaining an RMA number (Return Merchandise Authorization) within.
Your payment and personal information is always safe.
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We respect and are committed to protecting your privacy.
We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.