RBR Customer Testimonials

"Thanks again for all the time you spent with me. I can't tell you how much I appreciate your dedication to figure out the best trike for me. You went well beyond my experience with other bike shops and wouldn't quit until we found the perfect trike.

Anyone reading this, please consider a drive to State College to meet Rob and his crew. I drove four hours and I'd do it again in a heartbeat."

Ted R.

"This morning I thanked Rob for his advice 5 years ago. I did not know what recumbent to buy. Rob first told me if possible buy local. So all the advice was for my benefit. He was not selling me anything. I was considering an entry level unit. Rob told me for a little more I could buy a Catrike Pocket and avoid buyer's remorse. Looking back, those were sage words. I love my Pocket."

Harvey F.

"If there is anything I can do for you as far as a shout out for you and RBR let me know.  I would be happy to give a good word if you wish. You, and everybody at RBR, bent over backwards to make sure I was happy and believe me it does not go unnoticed.

Thanks again for the great trike and all the wonderful help you and all at RBR always have given me."

Tony M.

"The bike arrived on Friday so that was a nice surprise as I was expecting it next Monday.  Bike was very well packed and everything was intact.  I will be assembling the bike later today and I will check for seat to crank fit.  The colour of this P-38 is fantastic!  I will be riding it on the trainer until Spring rolls around.

Thanks for shipping the P-38, it was a quick and hassle free transaction.  Always nice to have an extra water bottle...."

Luc

"You are easy to speak to on the phone and always tried to help better answer my questions regarding the various recumbent bikes you carry. Never did you try to guilt trip me into buying something that I may not feel comfortable making decisions on... Thank you!!!! I wish all sales people took time to care and listen to their customers rather than making a quick pitch sale. You never did that!!!!

Thanks again for adjusting the sizes to better fit the trikes before I got there to eliminate waiting even longer...! You did that all on your own without even knowing how much I hate wasting time....!!!

Thank You Again, and Again"

Jung L.

"If you're anywhere near State College, Rob has the biggest and widest selection of bents I've ever seen or imagined. ...

Rob and Oliver (knowing how long my ride home was) worked with me for a couple hours, setting the trike just right, putting on a rack and computer, and sharing some tips. They were great to work with; I stuffed a handful of their cards in the seat pocket for the inevitable questions that will be coming my way. 

As soon as I got home, my bride Carolyn - a committed uphill climber on her mountainbike - hopped on and reached for the pedals that were just it bit too far away. Didn't matter too much though, in seconds she had the manical triker grin. 

There may be another trip to State College in my near future."

Denis F, PA

"I would like to thank Mr. Gentry for the remarkable work and many efforts he has undertaken to assist me in purchasing my recumbent bicycle.

Ever since enduring a spinal-cord injury I have been seeking a compatible bicycle that will enable me to enjoy the outdoors. After many inquiries and searches I was lucky to find Mr. Gentry.

Many email exchanges have went down the internet tube and over the Atlantic ocean. Mr. Gentry and shown the virtues of patience, knowledge, and professionalism. Further than that, Mr. Gentry has also took the step, in Hebrew, called “beyond the boundary of justice,” and has done extra work and added parts that were not part of the original order.

For all of this and much beyond I would like to truly and deeply thank Mr. Gentry."

Oleg O, Haifa, Israel

"Thank you for taking such good care of me this past weekend. I was able to ride the hills of Chester and Berks Counties yesterday and today and love the way the bike handles. I have had no trouble going up the hills in this neck of the woods and today felt very comfortable going down hill faster than yesterday. What I love about the brakes, they are like the rudder pedals in the planes and gyroplanes (mine under construction in the garage) I fly. I even got my wife to take a spin in the driveway and as you can see, she had me add the Amish triangle and LED warning light on the back. I think I am very visible to traffic. Next, I will add small headlamp (to be legal) and purchase a green safety vest.

Again, thank you very much. It was a pleasure meeting you and doing business with you. I know that there will be many inquiries as I ride up and down the hills and our neighborhood and plan to send them all your way. Have a super week!"

Andy P, PA

"I had a wonderful experience with RBR. It was all they had promised and more. They were prompt with the e-mails letting me know the progress of the bike and shipping arrangements. After shipping the bike they e-mailed me again with the tracking number and ship date. I was made aware of every step of the purchase. I have bought many things both big and small off the Internet, BUT NEVER has it ever been this smooth. When my bike arrived it was packaged very well and in one piece. I am so impressed with RBR that I am thinking of more things to buy from them and am passing the word around. If anyone ever asks me where to get bikes or parts I know right where I will send them. Thank you again. You're a great asset to the biking community."

Gretchen G, CA

"You have been great to do business with. Thanks, Purt."

Purt, CA